Missing from old website quality. What happen to access for 19th cntury newspaper at home computer from old website? Also Oxford Dictionaty and others. ? No more www.ancestry.co.uk access at any library ?
SAD

The 19c newspapers, Oxford Dictionary, and other resources are still available from our website. If you click on the resources tab you will get a full list of what is available.

To access these resources you have to register with the website (click on the register tab and follow the prompts) and then login (top right of the homepage).

The registration process only needs to be done the once, after that you only need to login when required, to gain access to the resources.

If you need any further assistance, please get back to us.

Kind regards
Mark

I have had a very negative experience trying to track down a children's book, namely 'The Little Red Hen' by Michael Foreman. I have just double-checked using your Search, and sure enough, there are apparently copies at West Kirby, Wallasey Village and Woodchurch.

Firstly I tried West Kirby - no book, no explanation other than "It must be lost."

Next stop, Woodchurch - not there either, "We sent it to Wallasey."

On to Wallasey Central, who reckoned they sent it to Woodchurch, but informed me that Wallasey Village had a copy.

Guess what - it couldn't be found there either.

I was advised not to order it due to the severe weather conditions, as I wanted it for a specific date to use at a job interview (teaching reception.) My interview is tomorrow, so I guess I'll have to improvise.

To be fair, all staff have been pleasant and willing to help, but how can a computerised system be so wrong?

Yours,

J. Marsden (Ms)

We apologise for your negative experience and hope it hasn't put you off using the library service.
We will draw this particular book to the attention of our Bibs staff who can update the record.
Currently we are working on updating our catalogue and, hopefully, in the future unfortunate things like this will not happen.

When I access my account, the following message appears -

Registered for Computer Usage: NO

yet I am renewing books, accessing the catalogue and using the on-line resources without any difficulty. So what does this message indicate? Is there another facility which is not available to me?

The Computer Usage refers to being registered to access the public computers which can be done in any Wirral Library by all borrowers.
Hope that helps!

It is lovely to see the website back but is it possible to increase the font size of the text for easier reading ?

Also where is that wonderful drop down Menu [in large, readable font] that took me straight to British 19th Century Newspapers ? Am I just being stupid ?

Rome wasn't built in a day.

Thanks for your feedback.

You can increase the font size by using the text size icons on the top right of the website. Click on the plus sign to increase the font size across the site.

To access our online resources, such as British 19th Century Newspapers, you must register and login. Once you've done this you will be able to access the full range of resources we make available.

If you have any further concerns please let us know.

Great new website - looks brilliant, easy to use, well done!

Thanks for your feedback.